• Location:

    Faridabad
  • Rate/Salary:

    INR 0 - 0 lakh p.a
  • Experience:

    4 - 4 years

Company overview

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MITRA INDUSTRIES PVT. LTD

Mitra Industries is India’s largest and only manufacturer of CAPD home dialysis systems and Flexible Video Endoscopy systems, along with blood bags. The Company has registered technology patents within India and overseas.

 The Group has made Significant Strides since 1997 through Consistent Product Innovation and Technological Breakthrough. The state of the Art Production Facilities, deal in manufacture of specialised technologies while having a strong R&D backed product portfolio, ensuring a steady upstream product lineup and being future enabled.


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Dealer Manager

at MITRA INDUSTRIES PVT. LTD as Full-time

Job Description

  • Ability to build, foster, and maintain positive professional relationships.
  • Devotion to high-quality customer service.
  • Excellent interpersonal communication skills.
  • Keen analytical and research abilities.
  • Knowledge of relationship management best practices.
  • Problem solving and conflict resolution capabilities.
  • Willingness to develop an in-depth understanding of the business and related services.
  • Bachelor’s degree in business, marketing, management, or related field.
  • Minimum 4+ years of experience in a sales or customer service role. (Medical devices experience will be additional plus but not necessary)
  • Role based out of Delhi NCR

Job Responsibilities

  • Appointment of Dealers for Ottomed Business in Tier 2/3 cities (a min of 10)
  • Provide product knowledge and training to Dealer Staff
  • Maintain good relationships with Key Opinion Leaders in the regions (Gastro and Nephrologist) so that the business can maximize the value of those relationships.
  • Identify key contacts at potential Hospitals and DM Doctors and Surgeons companies and foster a relationship.
  • Participate in one-on-one meetings with customers to explain services in an effort to guide their choices.
  • Understand the problems and challenges of customers and identify ways the business could better address those needs.
  • Grow the business by identifying new sales and business development opportunities.
  • Seek opportunities to cross-sell or upsell to existing customers
  • Monitor and assess activities of our competitors to proactively satisfy and retain our customers
  • Provide excellent service in order to maintain a positive reputation for the business.
  • Resolve any customer complaints in a prompt and professional manner.
  • Set revenue targets and then develop and execute a strategy to meet those.

Requirements: